COVID-19 Business Continuity

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With the recent news of the mandatory shutdowns of all non-life sustaining businesses in Michigan, Scales Outlet will remain open for our customers. Scales Outlet supplies vital industries such as health care, food & beverage, pharmaceutical, military, and other essential businesses.

Scales Outlet is monitoring the COVID-19 situation very closely. As of right now, we are operating at full capacity but with extra precaution. We are remaining in close contact with our manufacturers and partners to plan for possible delays and product shortages. It is our goal to supply our customers with products they need in a timely manner.

As a team, we've implemented precautionary measures to inhibit the possible spread of COVID-19 by offering our employees the option to work from home when possible as well as providing additional sick time as needed for themselves and family. As a good housekeeping practice, we continue to sanitize and disinfect our facility, including high traffic touch-points and work surfaces. Our team is encouraged to wash their hands regularly and follow the guidelines provided by the CDC.

In the meantime, if you have any questions or require assistance with your orders, please contact us using the following methods.

  • For order questions, please contact sales@scalesoutlet.com
  • For billing questions, please contact accounting@scalesoutlet.com
  • You may call during normal business hours of Monday through Friday, 8 AM to 6 PM EST at 616-622-2100
  • Please also feel free to contact your normal sales representative.

These are challenging times. The safety and health of our employees and customers are paramount. We will do everything we can to continue to serve you, our valued customers. Please be safe. Work together. Do your part where you can. We will get through this together.

From all of us at Scales Outlet, be safe.